Marcus James was appointed Group CEO in July 2020 and has been an Executive Director of the Company since 2000. As Group CEO, he has direct responsibility for the execution of growth and acquisition strategy of Access, and extracting synergies across the Group’s operations in Jamaica and its wholly owned subsidiary Embassy Loans Inc. in Florida, United States.
As General Manager, Frederick has responsibility for the daily operations of the business and provides leadership support to the Group CEO. In this role, he is tasked with leading the Company’s digital transformation strategy, improving efficiencies to better serve AFS customers and building strong and diverse teams to position the Company for growth and profitability.
Manager - Operations & Credit
Catherine is responsible for strategically guiding the operations of the organization. She is tasked with optimizing the Company's operational efficiencies, enhancing its distribution channels and maximizing technological innovations to improve customer outreach.
Manager - Marketing, Communications & Sales
Deveta has responsibility for the development and execution of marketing and communication initiatives to increase brand awareness, market share and enhanced customer experience. Her mandate also includes the effective execution of initiatives to drive sales in new and existing channels.
Manager - Collections & Internal Controls
Hugh manages the collections and compliance functions of the organization. His mandate is to minimize the Company's credit losses by ensuring its collection processes are effective and efficient as well as ensuring that the Company's operations are conducted within established guidelines.
Manager - Human Resources & Training
Keisha had responsibility for the development and efficient management of the human resources of the Company. This includes recruitment, selection and on-boarding of new employees and the enhancement of the skills of team members for optimum performance and productivity to meet organizational goals.
Manager - Information Technology
Michael’s mandate is to develop and implement policies that guide the selection, planning, delivery and maintenance of IT services within Access. He is tasked with improving IT efficiency, achieving predictable service delivery by mitigating risks and managing the alignment of IT investments to business requirements.